
CATEGORY: Salesforce AI Guide

Unlock hyper-personalised campaigns with Einstein AI for Marketing to predict customer needs, perfect send times - and watch your conversions soar.
Discover how Einstein AI helps your sales team work smarter, close faster, and personalise every deal with predictive, real-time insights.
SALESFORCE AI GUIDE: PART 02
Einstein AI for Service: Turning customer support into customer satisfaction
Nobody likes waiting on hold or getting transferred between support agents. Customers expect fast, personalized service, and Einstein AI is making that a reality.
As the culmination of all of Salesforce's previous AI efforts, including Einstein, Agentforce represents a transformative shift in how businesses can leverage artificial intelligence to automate tasks, improve sales and customer experience, and drive productivity.